Influencing skills
In this short CPD course we will examine what influence is and the managerial situations in which it may be used. We will explore this in relation to power and consider particular influencing strategies that a manager might use.
Topics covered
- Influence, Persuasion and Power
- Managerial Situations in Which Influence can be Used
- Types of Power
- Underlying Principles Affecting Influence
- Power Push Strategies to Influence Behaviour
- Influence Pull Strategies