Managing interpersonal conflict

In this course we will be looking at interpersonal conflict and the contributions that you as a manager will need to make to dealing with conflict.

Topics covered

  • Identify the sources of conflict
  • Identify the focus of the conflict
  • Recognise different responses to conflict
  • Identify the appropriateness of third party intervention

Certification

On successfully completing each CPD module you will receive a certificate of completion. You will also receive a transcript outlining the CPD course title and hours undertaken to complete the course, topics covered, the course summary objectives and details of the assessment undertaken (where relevant).

Fees

Cost: £30.00 + vat
To purchase the course, please click on the buy now button below:



Duration

Duration: 2 hours
Learning mode: Online

Enroll Now

For more information, contact us today on 020 8249 6340 or email us at info@apeducationonline.co.uk

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